The design booking system enables you to submit full details of your request. This helps the team create a design solution that represents your project attractively and appropriately, and helps you meet your project objectives and timescales.

Cheshire West and Chester Council is commited to reducing cost and the amount of print that is produced by the authority. There are low cost or free marketing option available, including a wide range of online channels.

Have you fully explored these options?

What our clients can expect from us

  • a professional and quality service
  • a response to your original booking form submission within two working days
  • once a job has been accepted you will receive a unique job reference number – which should be used in any correspondence regarding your design request - and an agreed deadline
  • face-to-face or over-the-phone advice, either to discuss your initial design requirements or at any stage through the design process
  • a PDF proof will be supplied for every job, a printed proof will only be supplied where the job requires it
  • one set of reasonable amends (typos and small changes) will be undertaken as part of the service - subsequent amends or extensive changes will incur an extra charge.

What we expect from our clients

  • a fully completed job request form with as much detail as possible - a request form without all the required information can only be booked in provisionally
  • the content (text, images and logos) have been checked and approved by you and by anyone who will have final sign off of your project – if you supply text that is subsequently set by the designer but your manager wishes to change, this will incur a cost
  • all images, text and logos supplied by you are free from copyright restrictions and all relevant approvals
  • after a proof of your design project is supplied, respond quickly with either your amends or approval to ensure that the design team can meet your deadline.

If you require internal communications or service campaign material, please contact the Corporate and Internal Communications team

If you would like to talk to the design team regarding a job, please contact 01606 288735 (internal: 88735)